Ability, Insight and Knowledge
when it comes to IT Support
Microgate
will take total care your
IT infrastructure – the right way
Bespoke support 24/7
takes away all of your IT headaches

IT Support Services

When it comes to IT services London, Microgate have it covered. We intuitively understand that packaged IT support does not suit everyone, which is why we focus specifically on your individual requirements as a company. We take cost and level of service into account, taking the time to compile a list of benefits that will take heed of your every need. No matter the size of your company or capacity when it comes to IT fundamentals, we regard every client in the same way; providing you with total satisfaction is our objective, no matter how complex your requirements may be.  

We Are

Your Next IT Support Service Provider

IT Support Service Provider

Experts in the field of IT and all that it encompasses, Microgate London are the people to call when you are looking for IT support, help with lost data retrieval and computer maintenance. We take the time to look at what you need and then supply it; nothing is too much trouble and quality of service is what we focus on. If you are in the market for IT support that is on-time, great value for money and totally effective, then you should be talking to us.

We Offer

IT Support for London Businesses

IT Support London

A range of IT related services, carefully sculpted to suit your needs and wants, no matter what business sector you are involved in. Join the list of London businesses working with us to provide their IT support in a powerfully proactive way. Don’t wait until you hit an IT meltdown and then find your staff and your business out of action; we do all possible to keep you working efficiently and productively, maximizing your ROI every step of the way.

Some of Our Services

At Microgate we stand out from the crowd when it comes to providing you with an extensive range of IT support and management services to meet your every business need.  Whether you are looking for remote IT support services or access to a fully-managed outsourced IT department that you can call your own, we are here to assist. 

REMOTE IT SUPPORT

Microgate are experts in the field of remote IT support that keeps your business performing at a peak level even when the going gets tough. We are adept in enabling controlled and secure remote support to any type of computer device, no matter where you are located. Whether it is your desktop, server or even a mobile device, we can access, enabling us to view crucial information, install any software, remove malware / viruses and fix errors. Our remote IT support is available around the clock, 24/7 so that no matter when your problems or crises arise, we are on hand to help.

IT SUPPORT CONTRACTS

Are you seeking professional IT support as well as managed service options that are proactive and geared to suit your company? The Microgate can help, providing you with individual IT support products that can be compiled to give the perfect package to suit you. Your business is not like anyone else’s, which is why we have made our IT support contracts flexible and adaptable whilst being powerful enough to count. Whatever type of IT support contract London you are in the market for, we will provide IT.

BUSINESS IT CONSULTING

Is your IT infrastructure supporting your business strategy or undermining it? If your systems are not underpinning and boosting you fundamental needs, then it is time to get your IT capabilities assessed and re-shuffled, ensuring that they uphold your forward goals. Microgate can attend to and address all of your IT related decisions, providing business IT consulting services in the London area. Our services are effective, making use of the latest technology to produce long-lasting results that make a real difference.

Our performance ratings

Our performance rating graphs are based on last 30 days stats from our database.

     Customer Service is paramount to all the team at Microgate. We pride ourselves on maintaining a ‘can do attitude’ at all times. More importantly we take extreme care to ensure we live up to our clients expectations, by logging  all our work and progress in our database.

     We pay particular attention to how long it takes to respond to a client, both over the phone, remotely  and when called to site. Our system monitors the percentage of first time fixes which is typically 99% or very close to 100%. Finally we ask all our clients how happy they are with the service received. This results in a client satisfaction statistic.

97%

Response Time

99%

Callout Fix Rate

91%

Remote Fix Rate

98%

Satisfaction

Like what we offer?

Have a question or would like to make an enquiry? Contact us now for more information on any of our products and services.